Feel free to make any phone call you like

Everytime anyone needs to make a phone call, send a text message or check an email, we stop for a break. Those were the rules during a full day of training with a group of senior managers. The result was a shorter day with less content, but definitely filled with more engagement and presence than it otherwise would have been. And the group really appreciated it. Giving the accountability to each other and the responsibility for the use of time to the group proved most efficient.